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Reaching Customers When Distribution Doesn’t Exist

December 29, 2015 by Don Debelak

To reach potential customers with an avant-garde product, you’ll need to have a few tricks up your sleeve.

{Don Debelak’s new book, Turning Your Invention into Cash is now available on Amazon for $3.49. Go to Amazon.com and enter inventions Don Debelak to purchase. From the author of Entrepreneur Magazine’s Bringing Your Product to Market.}

By Don Debelak

A Novel Dilemma

This article originally appeared in a Entrepreneur Magazine article in the early 2000s.

How the inventor is doing today

Note:  Date Rape Test Kits are all over the Internet and Drink Safe Technologies, founded by the inventors featured in this article continues to have an industry leading product.  Check out their site at http://www.drinksafe.com.  This is a recent article from the site/

Drink Safe Technologies Featured in Forbes Article

by Drink Safe on August 21, 2014

Drink Safe Technologies has been featured in a new Forbes article that talks about the subject of, can new technologies really help prevent date rape?

The article really is questioning whether these new date rape prevention technologies can really help prevent date rape. Drink Safe Technologies President Lance Norris was quoted in the article with a very good explanation of how Drink Safe Technologies is used by people all over to prevent date rape.

He explains how the statistics show people whose drinks are compromised have a 25% chance of being sexually assaulted. But the question that is posed in the article is, do these products even have the right approach for the issue? We’ll let you decide.

The Entrepreneurs: Brian Glover, 35, and Francisco Guerra, 34, founders of Drink Safe Technology in Plantation, Florida

Product Description: The Date-Rape Drug Personal Test Kit is a business-card-sized test strip designed to reveal the presence of two of the most popular date-rape drugs, gamma hydroxybutyrate (GHB) and ketamine. Users simply place a few drops of their drinks on the card’s two test circles. If either test circle turns blue, it’s an indication the drink could be tainted. The product sells nationwide for $1.25 per card, or $7 for 10 cards at convenience and grocery stores.

Start-Up: $150,000 cash and up to $700,000 in donated time from Glover, Guerra and other researchers working on the idea

Sales: Approximately $250,000 in 2002; $7 million projected for 2003

The Challenge: Reaching customers when your one-of-a-kind product lacks an established network of distributors, wholesalers, retailers, catalogs, manufacturer’s sales agents or other methods to sell through

Brian glover and francisco guerra knew people would want to buy their innovative product-especially young women who enjoy the nightlife scene. But without the support of bar and nightclub owners who didn’t want to call attention to any dangers associated with their establishments, and without a ready distribution channel in place, these entrepreneurs faced their share of obstacles getting the product in front of customers. Here’s a rundown of what worked for them:

Reaching Customers Steps to Success

1. Check out your initial impulses. Glover and Guerra’s first marketing idea was to sell the product as a promotional item to liquor companies. According to Glover, “On average, most large liquor manufacturers like Budweiser and Bacardi distribute over 500 million coasters each per year for advertising purposes.”

Guerra adds, “We thought liquor companies would see our product as a great public service, since date rape involved the liquor industry.” But the liquor companies didn’t show any interest-and the inventors’ efforts with pharmaceutical companies also led nowhere. Although those first attempts didn’t succeed, they were still worth a try. Had they worked, the inventors could have used an outlet that would have sold millions of their products. The moral? It never hurts to aim high where you can make the most money.

  1. Study the target customers. When Glover and Guerra’s publicity generated responses on their Web site, the results helped them home in on their target customers. “It was obvious the people most interested in the product were young women and mothers of young women,” Guerra says. “We knew those were the customers who wanted to buy our product.”
  2. Choose a target market. Once marketers know who the customer is, they can determine where those customers make certain purchases. We wanted to have a product in a location where women make a last-minute or emergency purchase at night, and we felt convenience stores were a prime market,” says Guerra. Another option for the inventors was to sell the product through drugstores. But in the end, convenience stores proved to be the better option-there are more locations, and they stay open later at night.
  3. Generate a positive story. Retail-store buyers are always reluctant to take on a new product, so inventors need to prove that customers will want to buy their product. “We’ve found that three out of five young adults will tell you they know someone who has been [the victim of] date rape,” Guerra says. “There are close to 150 stories per day about date rape in publications around the country. We have been able to get [hundreds of] stories published [about our product], and when we went to trade shows, buyers were aware of those stories.”
  4. Make sure the product is ready to go. Retail-store buyers can look at a product they’re familiar with and imagine how it will be packaged and sold in stores. They’re less able to do that with products they’ve never sold before. Glover and Guerra sold their product on their Web site for one year before their first big trade show, the 2002 National Association of Convenience Stores in Orlando, Florida. Luckily, the partners had the packaging, pricing and product kinks all worked out before presenting the product to buyers. That professionalism helped them land their first big account: Circle K convenience stores.
  5. Plan how you’ll sell to the market. Once Glover and Guerra had selected their target customer and market channel, they wrote a business plan in early 2002. They researched trade shows, trade magazines, market outlets and distribution methods before approaching the market. This kind of preparation helped them determine the most cost-effective way to introduce their product to the market.
  6. Do you need web content?  Don Debelak, who has written 15 books published by major publishers such as McGraw Hill and Entrepreneur Press is currently writing web content.  Check out more information at:https://onestopinventionshop.net/web-content-writing-services

     Don Debelak offers affordable patent work. Check out http://patentsbydondebelak.com/

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Filed Under: Don Debelak, inventor stories Tagged With: inventor stories, Inventors Distirbution, inventors out of the box thinking, marketing, selling difficult invenitons

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